Question 1

Can I invoice on the free plan?

Accepted Answer

No. Invoicing is available on Pro and Business plans. The free plan gives you everything you need to know what to bill: tracked time, billable rates, a summary report, and a CSV export of your time entries. When you're ready to generate and send invoices directly from that data, upgrade to Pro at $7 a month.

Question 2

Is there a free trial?

Accepted Answer

Better than a trial: the free plan doesn't expire. Sign up, track time, and use it for as long as you like. Upgrade when you need more than five projects, invoicing, or detailed reports.

Question 3

Do I need a credit card to sign up?

Accepted Answer

No. As soon as you sign up, you're tracking. No card, no payment screen, no trial terms to accept.

Question 4

How does billing work?

Accepted Answer

Two options: monthly or annual. Go annual and you get two months free. As soon as you want to change or cancel, your account settings handle it. No hoops to jump through.

Question 5

Can I switch plans?

Accepted Answer

Upgrades are instant, downgrades are graceful. Upgrade and new features appear immediately. Downgrade and your current plan runs until the period ends.

Question 6

What happens when I hit the free plan limit?

Accepted Answer

You'll see a prompt explaining exactly what the limit is and what upgrading unlocks. No work is lost and nothing is deleted.

Question 7

What happens if I downgrade?

Accepted Answer

Your current plan runs until the billing period ends. After that, projects beyond the five-project free limit go read-only and you can't create new invoices. Your data is never deleted.

Question 8

What happens to my data if I cancel?

Accepted Answer

It stays. Your time entries, projects, invoices, and reports are never deleted. Cancel and your account drops to the free plan at the end of the billing period.

Question 9

Can I cancel anytime?

Accepted Answer

Yes. Cancel from your settings. No forms, no phone calls. Your data stays accessible until the end of the billing period.

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